I prepared the required document and went to the bank to open a bank account this morning. I thought it would be every easy and it turned out that I was wrong.
They asked for the bill as a verification for my address in UK. I told them that I didn't have a bill, since my rent includes everything. I showed them the agreement for attendence. They said it's not acceptable. Then they gave me the application form and a list of documents that I should bring with me. Still they didn't explain to me what I should do in order to verify my address in UK.
Then Helen, PA to the deprtment head, helped me to draft a letter as a proof for my employment and residency. I thought it should work out this time. So I went to the bank again. This time they told me that the letter was not acceptable, since it didn't address all the points that bank needs. "You didn't tell me what should be covered in this letter. And you should have told me last time when I came to ask." I said. They didn't say anything. Neither make an apology for their carelessness.
My roommate told me, " If there is anything can be wrong, it will be wrong." I guess it is just the style of Great Britain. (Just a joke. Do not take it personally.)